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OS&E Procurement & Sourcing Solutions from China

We provide comprehensive OS&E sourcing solutions from China for hotels and restaurants all over the world. Get best in class hospitality supplies directly from factories in China and achieve significant cost savings.

Inquiry about OS&E Procurement Solutions

Comprehensive OS&E Procurement Services

We are true experts in OS&E sourcing in China, supporting hospitality projects with a comprehensive understanding of OS&E requirements and FF&E coordination. With our office conveniently located in Guangzhou, we maintain close, long-term relationships with a wide network of trusted manufacturers, enabling us to source high-quality operating supplies and equipment efficiently and reliably.

Our procurement scope covers a full range of equipment, fixtures, and furnishings, including guestroom equipment, bed linen, cleaning equipment, and restaurant and service-area supplies. We support both front-of-house service and back-of-house efficiency, ensuring that every operational item contributes to a consistent guest experience and strong operational efficiency. Where required, we also manage FF&E-related products, allowing clients to avoid a fragmented, multi-sourcing approach and benefit from a single, integrated OS&E procurement solution.

OS&E Categories

Guestroom Equipment
  • Hotel Mini Bar & Safety Deposit Boxes
  • Coffee Machines & Kettles
  • Luggage Rack
  • Ironing Set
Linen & Bedding
  • Linen & Bed Sheets
  • Duvets & Pillows
  • Cushions
  • Mattresses
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Hotel Drapery 
  • Blackout drapes
  • Sheers
  • Hardware
Hotel Signage & Artwork
  • Wayfinding Signage
  • Room Numbers
  • Hotel Artwork
Housekeeping
  • Carts & Trolleys
  • Staff Uniforms
  • Cleaning Equipment
Kitchen & Restaurant Equipment
  • Bar & Buffet Equipment
  • Commercial Kitchen Appliances
  • Crockery, Glassware & Tableware

One-stop OS&E Solution China

Sourcing

Besides our standard range of OS&E products we also source other hotel supplies and customized products from factories across China to meet your needs.

Quality Control

Quality Control is a very important part of our service scope. We inspect all OS&E products before shipment ensuring a hassle free experience.

Logistics

We consolidate all products and take care of all shipping related topics, so you can focus on the operational topics that matter in your hospitality business.

The OS&E Procurement Process

1

Planning & Budgeting

We provide you with a detailed quotation based on your needs.

2

Production

Production of all OS&E products takes typically 30 days.

3

Inspection

Once production has been completed we inspect all goods.

4

Shipping

We then ship all the goods to your project site directly.

Our OS&E procurement process is designed to make sourcing from China simple, transparent, and efficient, while providing full visibility at every stage. We begin with in-depth planning and budgeting, supported by floor plan analysis and a clear understanding of operational requirements and operational workflows. Through comprehensive product and supplier research, we identify suitable manufacturers and issue requests for pricing, ensuring competitive and compliant sourcing options.

During the product development process, we manage sample reviews, third-party product testing, and item quantity management to confirm quality, performance, and alignment with project needs. Once specifications are finalized, we coordinate purchase orders, monitor lead times, and oversee supply chain management to keep production and delivery on schedule. Our scope extends to logistics coordination, storage solutions, and close collaboration with the installation team, ensuring a smooth transition from delivery to on-site installation. From initial consultation to final handover, our structured approach ensures your hotel receives fully customized OS&E solutions that meet international standards and operational expectations.

 

Custom OS&E Solutions for Hotels and Resorts

At Deper Hospitality, we specialize in custom OS&E procurement tailored to the unique requirements of each hotel and resort project. Our consultative approach begins with a detailed understanding of property and brand requirements, including location-specific considerations, brand standards, and overall project design objectives. By aligning OS&E selection with the project’s design intent, we ensure that every operational item supports both functionality and guest experience.

From branded in-room amenities and dining accessories to spa and wellness items, our team works closely with trusted manufacturers across China to refine specifications, select appropriate materials, and deliver solutions that meet defined performance standards. We place strong emphasis on durability, sustainability, and long-term operational efficiency, ensuring that products perform consistently in demanding hospitality environments. Where required, we coordinate third-party product testing to validate compliance, quality, and safety.

Through this tailored approach, our one-stop OS&E services provide hotels and resorts with a cohesive, professional, and fully customized range of operational supplies—delivered in line with project timelines, operational needs, and brand expectations.

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Why Source Your OS&E from China

China has established itself as a global hub for efficient and cost-effective OS&E sourcing, supported by advanced manufacturing capabilities, specialized production clusters, and a vast, mature supplier ecosystem. From operating supplies and equipment to highly customized hospitality items, China offers unparalleled flexibility in materials, finishes, production scale, and price positioning. This combination allows hotels and resorts to achieve consistent quality while maintaining tight control over project budgets and timelines.

Hotel OS&E procurement has evolved significantly over the past decade, and many hospitality groups now source their hotel supplies from China as a standard practice rather than an exception. However, direct sourcing without local expertise can introduce challenges related to supplier communication, quality consistency, compliance, and logistics coordination. This is where our on-the-ground presence and procurement expertise create tangible value—bridging cultural, technical, and operational gaps while enabling hotels and resorts worldwide to streamline operations, optimize costs, and maintain a consistently high guest experience.

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Effective Budgeting and Financial Planning for OS&E Procurement

Successful OS&E procurement begins with a robust budgeting and financial planning process that considers every aspect of a hospitality project. By taking a holistic approach, factoring in not only guest-facing areas but also back-of-house operations and often-overlooked spaces, hotels and resorts can avoid unexpected expenses and ensure smooth operations. Strategic planning involves evaluating the return on investment for each item, adjusting specifications to align with budget constraints without sacrificing quality, and leveraging supplier relationships for the best value. Transparent, real-time financial tracking and the establishment of reserve budgets further empower properties to manage costs proactively, maintain high standards, and support long-term success.

Receive a full OS&E Budget

Industries We Serve

a hotel sign on top of a building

Hotels

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Resorts

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Cruise Ships

Serviced Apartments

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Restaurants

brown-themed bar

Bars

Generate significant cost savings by sourcing your OS&E from China directly.

Take full advantage of Chinese supply chains and source your OS&E in China directly.

FAQ

All frequently asked questions and answers about OS&E procurement in China

What OS&E items can you procure from China?

We source a comprehensive range of hotel OS&E items from China, including in-room amenities, dining accessories, spa and wellness products, linens, and tabletop items. Our team ensures that each product meets international quality standards and is suitable for hotels, resorts, and other hospitality projects.

Can you provide custom OS&E solutions for hotels?

Yes. We specialize in custom OS&E procurement, tailoring products to your hotel’s branding, design specifications, and operational needs. From logoed in-room amenities to bespoke dining or spa items, we manage the entire sourcing process to deliver fully personalized solutions.

What are your minimum order quantities (MOQs) for OS&E items?

MOQs vary depending on the product and supplier. We work with manufacturers across China to offer flexible quantities for bulk or smaller custom orders, ensuring that both small boutique hotels and large resort chains can access high-quality OS&E sourcing services.

How long does OS&E procurement from China take?

Lead times depend on product type, customization requirements, and order volume. Typically, sourcing and production range from 4 to 12 weeks. Our team monitors every step of the process, providing updates and ensuring timely delivery for your hotel projects.

How do you ensure the quality of OS&E products?

Quality is our top priority. We carefully select trusted Chinese suppliers, conduct sample approvals, perform production inspections, and monitor logistics to ensure that every item meets international standards. This guarantees reliable OS&E procurement from China for hotels worldwide.

Do you handle logistics and shipping for OS&E orders?

Yes. We manage the complete OS&E sourcing process, including packaging, shipping, and customs clearance from China to your destination. Our logistics solutions ensure that products arrive on time, safely, and ready for hotel operations.

What is the difference between OS&E sourcing, purchasing and procurement?

Procurement, purchasing, and sourcing are distinct but interconnected functions within the acquisition process. Sourcing focuses on identifying and evaluating reliable suppliers and manufacturing capabilities, purchasing manages order execution, scheduling, and delivery, and procurement provides the overarching, consultative framework that aligns supply decisions with budgets, operational workflows, and project requirements. Together, they ensure efficient, cost-effective, and reliable supply for complex projects.  

Why should hotels work with an OS&E procurement partner or consultant?  

Engaging an experienced OS&E procurement partner or FF&E procurement consultant adds strategic value beyond simple purchasing. Through structured consultation advice, strong vendor relationships, and proven project management skills, procurement partners support the design team in selecting compliant products, managing budgetary constraints, and leveraging buying power and economies of scale. This approach improves cost control, mitigates risk, and ensures the OS&E program aligns with operational and brand requirements.

How do procurement partners help manage changes such as product discontinuation or budget adjustments?  

Professional procurement partners proactively address challenges such as product discontinuation, specification changes, or shifting budgets by proposing suitable alternative products that meet performance and design expectations. By coordinating with the design team and managing par levels, rotation and replenishment schedules, and supplier availability, they ensure continuity of supply and maintain project timelines. This flexibility allows hotels to adapt without compromising quality, operational efficiency, or the overall guest experience.